Counselling is a mutual, collaborative process that involves discussing and working on identified issues and goals with the counsellor. It aims to provide clients with the opportunity to express their thoughts and feelings, gain clarity on their issues and receive support while working to improve their situation.
When one is:
Your concerns and questions will be addressed in a focused and timely manner by experienced mental health professionals with Master Degree in Psychology and/or Counselling.
In order to support the clients and maintain the therapeutic relationship, counsellors are prohibited by counselling ethics to engage in dual, non-professional relationships with clients, eg, friendships or romantic relationships. As such, your counsellor is unable to meet you socially or contact you for personal favors.
For information or help on mental health matters call our toll-free helpline at 1800 283 7019 Operating hours from 9am – 6pm on weekdays (except public holidays)
For individuals seeking to improve their management of stressors in life or mental illnesses
For families affected by mental health issues
By donation only
Clients seeking counselling should call the toll-free helpline to arrange for an appointment with a counsellor. When necessary, clients may be referred to a psychiatrist or relevant agencies in the community.
By donation only
Approximately 45 minutes to 1 hour per session. The frequency and number of sessions vary according to the nature of issues and individual goals.
Monday to Friday (except public holidays)
9am – 1pm , 2pm – 6pm
Clients are seen by scheduled appointments during office hours.
Evening counselling (Wednesdays)
6pm – 9pm
Strictly by appointments for existing clients only and subject to counsellor’s availability