Call our toll-free helpline at 1800-283-7019   Contact Us   Donate

Social Work Associate/ Youth Associate at CREST-Youth @ East (Bedok)

About SAMH – Join Our SAMH Family

Career Opportunities

Social Work Associate/ Youth Associate at CREST-Youth @ East (Bedok)

Job Description

CREST-Youth @ East conducts mental health awareness and outreach education to the community. It also provides mental health screening for youths and engages them for ongoing monitoring and support. CREST-Youth @ East also works actively with youth agencies, schools, and community partners to provide holistic care for youths and their families.


Basic Emotional Support

  • Manage client through client engagement, information gathering, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes
  • Provide supportive counselling to clients through Face-to-Face and/or Online means
  • Conduct visits to school/centre, home or hospital
  • Advocate for the protection of client’s dignity and rights


  • Screen referred young persons for mental health distress
  • Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face
  • Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients
  • Link youths or caregivers with appropriate services for continuity of care


  • Conduct risk assessments and ensure safety plans
  • Monitoring youths at risk of mental health issues
  • Facilitate group activities in collaboration with the centre team
  • Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings
  • Plan and coordinate social recreational activities and events
  • Ensure safety and well-being of youths and caregivers at all times in and out of centre
  • Inform professional staff of critical situations involving conflict, violence and other emergencies promptly
  • Manage and/or assist in crisis intervention

Outreach and Co-Lab

  • Be involved in outreach initiatives to raise mental health literacy in young people and the general public
  • Coordinating, planning and creating social media posts for outreach
  • Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation
  • Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers 

Administration and Evaluation

  • Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)
  • Administer K10 evaluation to youths and caregivers, and ensure proper documentation
  • Assist Head and Admin Officer in Annual Report or statistics collation when necessary


  • Coordinate and design monthly programme calendar
  • Manage day-to-day operations of centre (e.g. opening and closing of centre, stock-taking, maintaining walk-in area and displays, overall crowd control)
  • Coordinate and attend to all visits to the centre
  • Report and follow up on any faulty equipments or furniture promptly to ensure smooth operation of the centre
  • Ensure maintenance of premises and property

Other Duties

  • To work on ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc. 


  • Diploma in Social Work, Counselling or Psychology preferred or health & management, human services, dance & psychology, community services
  • Experience working in Social Service Agencies will be an added advantage
  • Must be proficient in MS Word, Excel and Powerpoint
  • Experience with and having skills in the arts (visual arts, music, drama, dance, etc.), sports and/or events management will be an added advantage
  • Fresh graduate or 1-2 years of experience
  • Independent and able to work in a team
  • Motivated, energetic, enthusiastic and passionate to serve youths

To apply, please email to
Kindly be informed that only shortlisted candidates will be notified.


We are here to help

Toll-Free Helpline


Email Us

Visit Us

Scroll to Top